March 16, 2020
As we continue to hear reports of the spreading of the Coronavirus in countries around the world, including here in the United States and our state of California, there is growing concern about how this impacts our practice of faith and the ministries we offer. As part of the senior leadership team at Water of Life, we continue to assess the situation in our community and we continue to pray against fear and confusion.
Although we have been working hard on our end to put into place all the necessary healthy practices for our Women’s Impact 2020, we find it necessary to postpone this year’s conference. We are in currently in communication with our speakers to work on details and look forward to sharing them as soon as we have them.
What does this mean for you? Great question. First, you don’t have to do anything. We have a complete list of who has paid for the conference and you have a secured spot. If you purchased a taco plate for the pre-party, we will honor that ticket as well. Just hang onto your ticket so you have it ready for when we meet. If you are like me, you’ll just have to remember in which “safe place” you put it!
I ask that you pray for our team as we unpack the many details related to the conference in order to move forward with a new date. Pray that the virus is contained and eliminated. Pray too for Water of Life Church as we navigate through this challenging time. We trust the Holy Spirit will guide us and direct us in our decisions. If you do have any questions, please email us at firstname.lastname@example.org.
We have been working all day on all the details related to postponing Impact 2020 and as you can imagine there are so many! We appreciate and thank you for your patience as we work through all the steps. Tentatively it looks as though we will be rescheduling it for March 19-20 of 2021 as we cannot predict when the current health advisories will be lifted and need to be mindful of an already full 2020 church calendar. We are currently in communication with our speakers and hoping they will be able to join us for Impact 2021. They are trying their best as they were so excited to be with all of us! In the mean time we wanted to give you some options as far as your ticket status.
Option 1: Keep your ticket and roll it into Impact 2021
We are anticipating that the ticket price will increase to about $50 and keeping your current ticket will lock your ticket price in at what you paid this year. We have every ticketholder on file and your ticket will be secure if you choose this option.
Option 2: Request a refund for Tickets purchased through Eventbrite
On our Eventbrite site it was stated that no refunds were available. Due to the situation we will definitely issue refunds to anyone who requests them. Please keep in mind that if you purchased your ticket directly with Eventbrite there will be a small fee that is not refundable which covers their processing fees.
Option 3: Request a refund for Tickets purchased on Concourse or directly by Ticketing Team
We will be issuing refunds to those not wanting to roll their ticket over to 2021. Please note that refunds are not able to be done instantly as we need to go through proper steps with our accounting department.
Please note If you are wanting a refund you will need to request that by April 27th. After that date no refunds will be allowed. If we do not hear from you we will assume you are having your ticket rolled over into 2021. Please click on the following link and let us know which option you would prefer. If you are not sure and want to discuss it with us we would love to talk with you.
Again, thank you for your prayers and understanding as we navigate through this situation.
The Impact Team
Contact Janine Stewart
Water of Life
7625 East Ave
Fontana, CA 92336
Water of Life Community Church
7625 East Ave. Fontana, CA 92336